8+ yrs in IT and Systems. Led digital presence and product creation for businesses venturing into the digital realm or start-ups. Bridging systems, stakeholders, and customer narratives.
Key Modules: Global Business Fundamentals, Strategic Management, Logistics and Supply Chain Management, International Marketing, Financial Management in Global Markets, Legal Aspects of International Trade, Entrepreneurship and Project Management, Organizational Communication and Human Resource Management, Technology in Business.
Expected date of completion: March. 2024
Expected date of completion: March. 2024
Company: Sense Media Group Horsham, UK | Valencia, Spain
Helping deliver international events, online training, on-demanding content, and SaaS
7+ years of progressive experience. During my time with Sense Media, I played a pivotal role in the company’s digital transformation, overseeing growth from a team of 4 to 15 professionals. I coordinated innovative solutions to address challenges, utilizing market insights and effective communication to align stakeholder needs.
Additionally, acting as Product Manager and Product Owner, I led the development of pioneering digital products such as web based AutoSens Academy and AutoSensPLUS, and KioskMode, a SaaS for event managers, which significantly diversified our revenue streams.
This journey has been incredibly fulfilling, yet as it drew to a close, I realized that product management, amidst my multifaceted responsibilities, resonated with me the most. Recognizing where my true passion lies, I’ve decided to pivot my career focus. I am now actively seeking opportunities where I can exclusively dedicate myself to product management, allowing me to deepen my expertise and propel my career forward in this dynamic field.
Throughout the years, my array of responsibilities encompassed:
Digital Product Management:
Systems Stack, Data Management, and Connectivity:
Processes, Training, and Onboarding:
Digital Presence, E-commerce, and Products:
This experience uniquely positions me to excel as a Product Manager, combining business strategy, product creation, data analysis, and technical expertise in an agile environment.
Company: Principal Corporation LimitedManaged Print Services & IT Solutions
Commencing as a data entry specialist, my role involved meticulous updates for the company’s managed printers usage numbers into the billing system. Recognizing my analytical abilities, I earned a promotion within two months.
This progression involved training in network connectivity and server management, leading to overseeing printer servers, enabling remote connections, and offering technical support to internal engineers and clients. Notably, I managed printer deployment and support for a major UK pet store chain, comprising over 400 units, collaborating closely with their IT team.
My key responsibilities were:
My technical expertise gained as an IT Technician Support, particularly in management and troubleshooting, positions me well to address issues effectively. This experience enhances my ability to troubleshoot and maintain the optimal functionality of systems, a crucial aspect of a product management role.
Online Bridal Boutique International for the Portuguese Speaking Market | Brazil, Portugal, Angola
Upon relocating to the UK in 2012 with limited English proficiency, I embraced entrepreneurship, establishing an online boutique for bespoke wedding dresses. Overcoming the language barrier, I leveraged my recently acquired business skills from completing my bachelor’s degree to achieve noteworthy results. Here are some key achievements:
This was a bootstrapped business, growing from just me into a team of 5 located in Brazil, which I managed from the UK. Over the years, we made the dream of personalized wedding dress a reality for hundreds of brides around the world. During the height of Facebook’s popularity, our page amassed 170,000 likes, positioning me as a specialist in the industry and leading to interviews with some of the most famous news outlets in the country.
This entrepreneurial journey highlights my adaptability and strategic skills, especially in product ownership, as I led continuous improvements to meet evolving market demands.
Passionate Traveler: Despite adjusting my travel plans during the pandemic, I have a deep love for exploring new places.
Culinary Adventurer: I enjoy the art of crafting meals from scratch, whether it’s making my own tofu or creating various vegan milks, reproducing some well know favours, etc.
Brazilian Improvisation: Hailing from Brazil, I’ve inherited the knack for improvisation—it’s in our DNA. No task is insurmountable, and anything can become a tool to get the job done.
Eternal Learner: A love for learning is deeply rooted in my Brazilian upbringing. I believe in continuously expanding my knowledge, ensuring we never run out of interesting topics to discuss.
Manual Dexterity: Balancing hours in front of a computer, I find solace in manual activities during my spare time—be it painting a wall, fixing furniture, sewing clothes, or indulging in the extensive cleaning required with our six pets (two dogs, three cats, and a turtle).
Professional Listener:
While I keep things professional at work, I am always willing to lend a sympathetic ear. I excel at listening.